These terms apply to quotations, orders and deliveries of Cleanspec cleanroom consumables. The quotation and proforma invoice for a specific order take precedence over this page.
Scope
All sales are business-to-business. By placing an order you confirm that you are acting for a business and that the person signing has authority to bind it. Consumer distance-selling rules do not apply.
Quotations
Quotations are valid for 30 days unless stated otherwise. They are based on the specification, quantity, pack format and destination known at the time of issue. Changes to any of these may change the price and the lead time. A quotation is not an offer to supply until we confirm the order in writing.
Orders
An order is accepted when we issue a written order confirmation or proforma invoice. Minimum order quantities are stated on the quotation; stock references generally start at one case. We may decline an order where the specification cannot be met, where the destination is subject to restrictions, or where credit terms are not agreed.
Prices and payment
Prices are quoted in the currency stated on the quotation and are exclusive of taxes, duties and freight unless stated otherwise. Payment terms are those on the quotation or proforma invoice. Where a deposit is required, production or allocation begins after the deposit is received. Late payment may suspend further shipments.
Lead times
Lead times are indicative and run from the later of order confirmation, receipt of the deposit and approval of artwork or specification. Stock references are typically 12–18 days ex-works Shenzhen; sterile lines 21–30 days; private-label runs 25–35 days. We will tell you if the date moves.
Delivery and risk
Delivery terms follow the Incoterm stated on the quotation. Where no Incoterm is stated, goods are supplied ex-works Shenzhen. Risk passes according to that Incoterm. Title passes when we have received payment in full. Any import duties, taxes and customs formalities at destination are the buyer's responsibility unless the quotation says otherwise.
Inspection and claims
Inspect the shipment on arrival. Claims for short delivery, visible damage or a specification mismatch should be notified within 14 days of delivery, with the carton label, lot number and photographs where possible. Keep the affected cartons and the document pack for inspection. Claims made after the goods have been used or repacked may not be accepted.
Returns
Returns require a written return authorisation. Sterile, pre-wetted and private-label references cannot be returned unless they are defective or do not match the confirmed specification, because their integrity or traceability cannot be re-established. Returned goods must be in their original packaging and accompanied by the lot documentation.
Warranty
We warrant that the goods conform to the specification confirmed in writing at the time of order. If they do not, we will replace the affected goods or credit their invoice value, at our option, provided the claim is made within the claim period above. This warranty does not cover normal variation within the agreed specification, misuse, improper storage or use outside the stated cleanroom class.
Force majeure
Neither party is liable for delay or failure caused by events outside its reasonable control, including natural events, war, civil disruption, port closures, transport interruptions, government action, epidemic or failure of a utility. The affected party will notify the other and use reasonable efforts to resume performance.
Liability
To the extent permitted by law, our total liability for a claim is limited to the invoice value of the goods giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of production, or cost of substitute goods. Nothing in these terms excludes liability that cannot lawfully be excluded.
Compliance
Both parties will comply with applicable export control, sanctions, anti-bribery and customs laws. You are responsible for ensuring that the goods may be imported into the destination and used for the intended application.
Governing law
These terms are governed by the laws of the People's Republic of China. The courts of Shenzhen, Guangdong, have jurisdiction, unless the quotation states a different dispute-resolution mechanism.
Contact
Cleanspec · Room 101, Building 1, Angeer Factory, No.4 Hetian Road, Shatian Community, Kengzi Street, Pingshan District, Shenzhen, Guangdong, P.R. China 518122
Email: info@wipestar.com · Contact the desk