This policy explains what data Cleanspec collects when you contact us, request a quotation or use this website, why we hold it, and what you can ask us to do with it.
Who we are
Cleanspec is a cleanroom consumables supply programme operated from Shenzhen, Guangdong, P.R. China, supplying references manufactured by WIPESTAR. For privacy questions, write to info@wipestar.com or use the contact form.
What we collect
- Enquiry data: name, company, email address, telephone number and the content of your message, including any specification or drawing you send.
- Quotation and order data: billing and delivery details, purchase order references and correspondence needed to fulfil an order.
- Website data: the page requested, time of request, IP address, browser type and referring page, held in server logs for security and diagnostics.
- Cookies: a session cookie used to protect forms against cross-site request forgery. We do not run advertising or cross-site tracking cookies.
How we use it
We use enquiry and order data to answer your question, prepare a quotation, arrange samples, fulfil an order and provide after-sales support. Website logs are used to keep the site available and to detect abusive traffic. We do not sell personal data, and we do not add contacts to marketing lists without a separate opt-in.
Legal bases
Where the GDPR or similar law applies, we rely on: performance of a contract or steps taken at your request before a contract (quotation, samples, order); our legitimate interest in responding to business enquiries and securing the website; compliance with legal obligations such as tax and export records; and consent where we ask for it explicitly.
Cookies
The site sets a session cookie (PHPSESSID) so that forms can be submitted securely. It expires when the browser session ends. We do not use advertising cookies or third-party analytics that profile visitors. If this changes, this page will be updated before the new cookie is set.
Sharing
We share only what is necessary with the manufacturing partner, freight forwarders, customs brokers and email or hosting providers that help us answer an enquiry or deliver an order. These providers act on our instructions and are bound by confidentiality. We may disclose data where required by law or to protect our legal rights.
International transfers
Our operations are based in China, and enquiries from the EU, UK, US and elsewhere are handled there. Where personal data is transferred from a jurisdiction with transfer restrictions, we use appropriate safeguards such as standard contractual clauses or an equivalent mechanism.
Retention
Enquiry records are kept for up to 24 months so that a later specification question can be answered. Order, tax and export records are kept for the period required by applicable law, typically seven years. Server logs are kept for a shorter security window and then deleted or aggregated.
Your rights
Subject to applicable law, you can ask for access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, or a portable copy. You can also withdraw consent where processing is based on consent. Send the request to info@wipestar.com; we may ask for proof of identity before acting. You have the right to complain to your local data protection authority.
Security
Access to enquiry and order data is limited to the people who need it. The website uses HTTPS, and administrative access is protected by authentication. No system is perfect; if a breach affects your data, we will notify you and the relevant authority where the law requires it.
Changes
If this policy changes in a way that affects how we use personal data, the revised version will be published here with a new date. The version above is the current one.
Contact
Cleanspec · Room 101, Building 1, Angeer Factory, No.4 Hetian Road, Shatian Community, Kengzi Street, Pingshan District, Shenzhen, Guangdong, P.R. China 518122
Email: info@wipestar.com